Covid 19 - Villaggio Hotel Adults Only - Hersonissos Crete

Covid-19

Certifications

Health First! Certification
HACCP (Codex Alimentarius) Certification
Certified Doctor for covid-19
Certified administrator for covid-19
Certified personnel for covid-19

General measures for Accommodation

Arrival and departure times are based upon government instructions regarding Covid-19. Check – in: 15:00 & Check – out: 11:00.
All common hotel areas are disinfected in regular times. Signs are placed in order to maintain safety distancing.
Hotel’s pool operate with maximum occupancy based upon pool’s coverage, according to Covid-19 directives. Pool will be checked every four hours for chlorine levels and every eight hours for Ph levels.
Sunbeds by the pool will be disinfected after each use and placed in set distance according to directives.
All food and beverage will be offered to guests in order to avoid use of public utensils. One-use utensils and glasses will be provided wherever possible.
We keep all food safety measures described in the Codex Alimentarius of HACCP for delivery of ingredients, food processing and servicing to the guests.
We keep all distances for tables and chairs as instructed by the directive for Covid-19, in order to avoid overcrowding.
All hotel rooms are properly disinfected prior to guests’ arrival as directed for Covid-19.

Guest safety rules

The check – in will be done online prior or at the arrival of the guests to the hotel’s premises, and will be certified by check of their according official papers.
Clear signage is placed in all hotel facilities for proper distance keeping and maximum number of guests per facility.
Antiseptic dispensers and information sheets will be posted in all public areas of the hotel.
Proper medical kit will be available in case of Covid-19 case.
The housekeeping department is always ready for extra cleaning and disinfecting for all public areas and rooms.
Personnel that contact guests have been properly trained for all Covid-9 directives and keep the health and safety measures.
The hotel manager, and managers of each department, are always available to conversate with guests for any suggestions or comments in order to have a better and safer operation of our business.

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